Frequently Asked Questions
Q. What can I expect the day of delivery?
A. We will arrive about a half hour prior to your scheduled event time. Staff provides set up of the equipment and will ensure that it is secure, clean and in good working order before the party starts. Payment in full is required at time of delivery and a signed waiver must be completed. We cannot set up a bounce house until the liability waiver and rental agreement are signed by an adult.
Q. Is there a delivery charge?
A. Due to high fuel costs, there is a charge for delivery outside the free delivery areas. Please call or fill out a Rental Request Form to get a quote for your area.
Q. What forms of payment do you accept and is there a deposit?
A. There is no deposit required and we accept cash, personal checks and credit cards.
Q. Is there someone available to staff the bounce houses?
A. For an additional fee we would be happy to supply one of our staff. We charge $20 per hour with a minimum of 4 hours, for each attendant.
Q. Do you carry insurance?
A. Yes we carry insurance! Let us know if you would like a copy of our insurance certificate.
Q. How many people can bounce at a time?
A. As a general guideline, most of our inflatables can accommodate anywhere from 8 to 10 children under 12 years of age. The older and larger the occupants are, the greater the risk of overcrowding and injury. We recommend no more than 4 to 6 teenagers and less than 5 adults per unit. Keep in mind that people of compatible size MUST play on the unit at the same time, regardless of age. Please remember, the above is a guideline only. It all depends on the size of the occupants, and how active they are.
Q. Does the blower have to run all the time?
A. Yes, the blower keeps the unit inflated.
Q. Can the bouncer be removed after initial set up?
A. No, the bouncer must not be moved by someone other than our staff to ensure safety. The bouncers can weigh in excess of 300 pounds.